Tech Ops Manager

London, England, United Kingdom Full-time

Tech Ops Manager
Salary/rate negotiable
Based in London, Paddington


About Bark

Bark is a fast-growing online service marketplace. We’re experiencing hockey-stick growth, have over 3 million customers and are profitable and cash generative.

We use cutting-edge technology and an extraordinarily talented team of people to solve an age old problem – how to find the best available professional for any job, every time no matter what the need.

Bark is a dynamic, exciting early stage business but with the financial security of an established business - so you get all the benefits of working in a startup environment (ownership, agility, responsibility and stimulation) without any of the worries.


About the role

You’ll be responsible for the uptime, performance and stability of our platform. You’ll employ continuous integration and release management practices ensuring timely and stable releases. You’ll be instrumental in designing and operating our service monitoring and disaster recovery strategy. You’ll work closely with our whole team including engineering, product management and QA to ensure the best experience for our customers.

The successful candidate will be highly organised, innovative and resourceful with a flair for designing and operating best in class systems processes. You’ll enjoy coming up with smart solutions to interesting problems, anal about operating them efficiently and passionate about ensuring the best service for our customers.


Required skills and experience

  • Proven full-ownership role of a company’s entire service within a fast, growth, dynamic environment
  • 5+ years of experience in predominantly Linux based production environments (ideally Ubuntu or Centos)
  • Experience of AWS (EC2, RDS, SQS, Cloudwatch), MySQL, PHP, Python and Node.JS
  • Technology agnostic mindset with a proven experience to identify and learn new systems, languages and frameworks
  • Proven experience designing architecture
  • Ownership of disaster recovery and backup strategies, with particular experience of ensuring availability and integrity of MYSQL
  • Strong experience with high volume emailing and strategies for ensuring high deliverability
  • Strong leadership & organisation skills
  • Experience working directly with developers and sysadmins, reviewing code and analysing data
  • Ability to create, implement, and adhere to process and instil a culture of responsibility and pride in service quality
  • Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations and drive actions
  • Business quality written and communication skills


We are tech focussed and data-driven and we regularly push the envelope with exciting engineering challenges. Outside our core stack, you'll also find us working with machine learning, geospatial searches, Turk-like task automation and much more. We're always aiming to lead the field in scalability and uptime, email deliverability and scraping technology.

This is a key role within Bark and carries significant responsibility. You’ll need to be hands-on and also comfortable leading others. You’ll need to be ambitious and keen to grow with the company.

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